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Refund Policy
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No refunds after production starts:
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Once the custom cabinet order enters production, no refunds will be issued unless there are major manufacturing defects.
Design phase cancellation fees:
Cancellations are allowed during design phase, but there will be a fee to cover design time and costs incurred.
Warranty
There is a 5 year warranty on manufacture defects for the original buyer. The customer must let the builder know when they experience the issues, and give the builder a reasonable time to come inspect and fix the issues. There is no warranty on characteristics of wood, such as knots, pinholes, graining and color variations.
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